Eligibility
- Returns must be requested within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Items that appear worn, washed, or altered will not be accepted.
How to Start a Return
- Visit the Request Return page.
- Enter your order number and the email address or phone number used for your order.
- Select the item(s) you’d like to return and the reason for your return.
- Submit your request. You’ll receive an email with your return details.
Return Process
- We will arrange a courier to collect your return.
- Once your item is received and inspected, we will process your refund.
Refunds
- Refunds are issued to your original payment method within 7–10 business days of approval.
- Returns that do not meet the conditions above may be declined or partially refunded.
Damaged or Incorrect Items
Please contact us within 3 days of delivery with photos, and we will make it right.
Need Help With a Return?
Our client care team is here for you.
