What You’ve Asked Us
Find answers to common questions about our products, orders, shipping, and more. If you need further assistance, feel free to contact us!!


Orders
We accept major credit cards, and other secure payment methods displayed at checkout
Orders can be modified or canceled within 4 hours of placement. Contact our support team for assistance
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. Simply click the link or enter the tracking number on the courier’s website to view real-time updates on your delivery. If you need further assistance, feel free to contact us at care@houseofyamin.com
Please contact us within 3 days of delivery with photos, and we will assist you with refund.
Refer to our Return Policy below for details on returns.
Orders are processed the 1 to 3 days. During peak seasons, processing may take longer.
If your package is lost, please contact our support team. We will work with the shipping carrier to resolve the issue.
You can reach our support team via email at [care@houseofyamina.com] or through our contact form on the website.


Inside the House
Our weariness of the continuous turnover of clothes, and the fact that garments are technically imperishable, have dictated our first sustainability principle which is anti-waste. Our first step towards sustainability was to create a limited number of pieces. We started with a precise quantity of fabric, made to order and tightly calculated to create the exact number of pieces we needed. This way we ensured there was as little waste as possible. Moreover, our excess fabric is not discarded but stored. Currently, we are figuring out how to repurpose this fabric into new pieces so that every inch of fabric we accumulated is being used.
Creating heirlooms is our House’s approach to combating the epidemic of overconsumption, because thoughtful design and thoughtful consumption lead to gentle environmental impact. With billions of clothing items created and sold around the world, we fight to unburden our planet from waste. We are engaged in regenerative practices and a slow fashion cycle where, Instead of overturning styles, we release one to three collections yearly. With premium materials that withstand the wear, our garments are designed to be incorporated into endless possibilities of looks and individual styles. We do not discard any of our items and we make sure that once they enter a wardrobe, they become cherished pieces that last a lifetime.Â
All of our items are limited edition, in the sense that every House drop is unique and will not be recreated. This decision is inspired by the concept of heirlooms. They’re heritage pieces designed to last and hold sentimental value. It only makes sense that they’re rare and will be passed down to generations of elegant women. We dream that our garments will be tokens of beauty that pay homage to the influential women in every community: innovators, leaders, visionaries, rule-breakers, and fashion icons.
House of Yamina is Dubai based and Italy supplied. At present, we operate exclusively online and do not have a physical showroom. We’re accessible to discerning customers everywhere, unrestricted by location or time. The House team is always available to provide personalized assistance with sizing and styling, ensuring a seamless and elegant shopping experience no matter where you are. You are welcome to reach out with any questions and to contact us.
Our designs are born from a deep reverence for heritage, the boundless power of femininity, and the potent presence that defines modern women. They are inspired by personal stories of influential women, whose strength and grace serve as a guiding light for generations to come. Elements of surrounding nature are present in our designs as well: Saharan mountain ripples, Mediterranean waves, and the colors of pearls and the summer sky. Simply put, we believe that inspiration and beauty are present wherever we ponder.
It’s perfectly okay if you’re unsure about your size. We’re here to help you find the perfect fit. Our detailed size guide offers measurements and tips to make things easier, and if you still have questions, our team would be more than happy to assist you personally. You are welcome to reach out with any questions and to contact us.
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