1. Eligibility for Returns

• Items must be unused, unworn, and in their original packaging with all tags attached.
• Returns must be requested within 7 days of delivery.
• Items that appear to be worn, washed, or altered in any way will not be accepted.

2.HOW CAN I START A RETURN?

Please get in touch with our Customer Support Team (care@houseofamina.com) with the following information:

• Your name and email address
• Order number (e.g #12345)
• Item name/description 
• Reason for return

We will provide you with the details for the return.

3. Return Process

• To initiate a return, please send the return request email.
• Once the return request is submitted, you will receive an email with return instructions.
• Ship the item back to us using a trackable shipping method within 7 days of approval.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

• Refunds will be issued to the original payment method within 7-10 business days after approval.
• Shipping fees are non-refundable.
• If the return does not meet our return policy conditions, we reserve the right to reject the return or provide partial refunds.

5. Contact Us

For any return-related inquiries, email us at care@houseofyamina.com