All orders are processed withinΒ 1–7 business daysΒ (excluding weekends and public holidays) after your order confirmation email. You will receive a shipping notification with tracking details once your order is on its way.

Complimentary shipping is available for all orders above $ 1000.

We offer complimentary shipping within the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.

For orders below $ 1000, international shipping fees apply based on destination, including the UK, Europe, Singapore, Lebanon, the United States, and Canada.

Any customs duties, VAT, or import taxes are the responsibility of the customer and may be collected upon delivery.

Once your order is marked asΒ deliveredΒ by the courier, it is considered fulfilled. In the rare case your package is lost or stolen after delivery confirmation, we cannot be held responsible. We recommend providing a secure delivery address and tracking your shipment closely.

If you need help tracking a package, contact our customer service team at care@houseofyamina.com .

Once your order ships, you will receive anΒ email with a tracking number. Please allow up toΒ 48 hoursΒ for the tracking link to update.

If you do not receive your order withinΒ 7 daysΒ of the shipping confirmation email, please contact us at care@houseofyamina.comΒ with your order number.

We accept returns withinΒ 14 days of deliveryΒ for unused items in original condition. You will receive a full refund.

If your order arrivesΒ damaged, please email us atΒ care@houseofyamina.comΒ with your order number and photos of the item. We’ll do our best to resolve the issue swiftly and satisfactorily.

For full details, please see ourΒ Refund Policy.